Privacy Policy

Effective Date: 10/19/2025
Website: www.VoiceAiHelper.com

This Privacy Policy explains how Voice Ai Helper™ (“we,” “our,” or “us”) collects, uses, and protects your information when you visit our website, submit a form, or engage with our AI communication systems.

Business Entity; Ownership

Voice Ai Helper™ is a trade name (doing business as “Voice Ai Helper”) of FLX Marketing Ai LLC, a limited liability company headquartered in San Diego, California.
All references to “Voice Ai Helper™” include FLX Marketing Ai LLC, which owns and operates this website and related services.

Company Address: 16109 Selva Drive, San Diego, CA 92128
Email: [email protected]
Phone: (877) 777-2759

1. Information We Collect

We collect the following types of information when you interact with our site or services:

Contact Information: Name, email address, phone number, company name, and related business data.

Communication Data: SMS messages, emails, and chat interactions between you and our platform.

Call Data: Call recordings, transcripts, and AI interaction logs (collected only after consent).

Technical Data: IP address, browser type, device information, and cookies for site analytics.

Usage Data: Pages visited, links clicked, and time spent on our website.

2. How We Use Your Information

We use your information to:

Provide and manage services you request (e.g., AI demos, consultations).

Communicate with you via phone, SMS, or email for support or scheduling.

Improve the quality, training, and accuracy of our AI communication systems.

Ensure compliance with A2P, TCPA, and data privacy regulations.

Send promotional materials (only if you’ve opted in).

Protect against fraud, misuse, or security threats.

3. SMS and Communication Consent (A2P + TCPA)

By submitting your phone number or initiating communication, you consent to receive communications from Voice Ai Helper™, which may include:

Demo confirmations and reminders

Service updates and follow-ups

Promotional offers (if separately consented)

Message frequency varies. Message and data rates may apply.

You can opt out at any time by:

Texting STOP to any message,

Texting HELP for support, or

Emailing [email protected].

Consent is not a condition of purchase or service.
We comply with A2P 10DLC standards and the Telephone Consumer Protection Act (TCPA). All messages are sent only to users who have provided explicit consent.

4. Call Recording, AI Logging & Transcription

Voice Ai Helper™ may record or transcribe phone calls, voicemail interactions, or AI-driven communications for:

Quality assurance and staff training

Compliance verification

Technical troubleshooting

You will be notified when a call may be recorded or transcribed.
Recordings are securely stored by our service providers (such as Twilio or other integrated telephony partners) and are subject to strict access control and encryption standards.

Recordings and transcripts are automatically deleted after a reasonable retention period unless required for legal or compliance purposes.
You may request deletion of your call data at any time by contacting [email protected].

5. Data Sharing & Third-Party Providers

We do not sell your personal information.
We may share limited data with trusted partners solely for operational purposes, such as:

Telecommunication Providers (e.g., Twilio, CallRail, or Go High Level) for voice and SMS delivery.

Email & Automation Platforms for contact management.

Analytics Tools (e.g., Google Analytics, Meta Pixel) to measure performance.

All third parties are bound by confidentiality and data protection agreements consistent with applicable laws.

6. Data Retention & Security

We retain your data only as long as necessary to provide services, comply with legal obligations, or enforce agreements.
We implement industry-standard measures including:

Encryption of stored and transmitted data

Access restrictions for authorized personnel only

Routine monitoring for unauthorized access

However, no online system is 100% secure, and you acknowledge that information transmitted electronically is done at your own risk.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience.
Types of cookies include:

Essential Cookies: Required for website operation.

Analytics Cookies: Help us improve site performance.

Marketing Cookies: Used for advertising (with consent).

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. Your Rights (CCPA, CPRA, and CalOPPA)

If you are a California resident, you have the right to:

Request access to the personal data we hold about you

Request deletion of your data

Opt out of the sale or sharing of personal information (we do not sell data)

Receive equal service and pricing regardless of exercising privacy rights

To submit a request, contact [email protected].
We verify all requests to protect your identity and data integrity.

9. Data from Minors

Our website and services are intended for business use by individuals 18 years and older.
We do not knowingly collect or store data from minors. If we discover information provided by someone under 18, it will be deleted promptly.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational or legal changes.
Updates will be posted to this page with a revised effective date.
Your continued use of our website or services after an update constitutes acceptance of the new terms.

11. Contact Information

Voice Ai Helper™ (d/b/a of FLX Marketing Ai LLC)
Address: 16109 Selva Drive, San Diego, CA 92128
Email: [email protected]
Phone: (877) 777-2759
Website: www.VoiceAiHelper.com